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Last updated: [01/04/2026]

Altek Beissel Needles Limited (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Scope

This Policy applies to all users of our website and online store, including customers, visitors, and dealers. By using our website or providing your information, you consent to the practices described in this Policy.

2. Information We Collect

We collect only the minimum information required for business and service purposes, such as:

Name, address, and contact details (email, phone number)

Business name, GST number, and shipping address (for dealers)

Payment and billing details (processed securely through authorized gateways)

Note: Payment processing is conducted solely on the lawful basis of contractual necessity to fulfill your purchase order.

Website usage data such as IP address, browser type, and cookies

The collection of your personal data is accompanied by a Consent Notice that specifies the categories of data collected and the purposes for processing, in compliance with the Digital Personal Data Protection Act, 2023. We do not collect or store sensitive personal data such as passwords, biometric information, or financial details beyond what is necessary for transaction processing.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate about purchases, delivery, or support

Manage dealer or customer accounts

Improve our website, services, and user experience

Comply with legal obligations and tax reporting requirements

Send product updates or offers (only with your explicit opt-in consent)

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We also do not share your personal data for cross-context behavioral advertising.

4. Data Sharing and Disclosure

We may share your information only with:

Logistics partners, courier companies, and payment processors to complete your orders

Service providers such as IT or marketing support vendors under confidentiality obligations

Government authorities or law enforcement agencies when required by Indian law

All third parties handling your data are bound by confidentiality and data protection standards consistent with this Policy.

4A. Cross-Border Data Transfers

We may transfer and process your personal data outside of India to ensure effective service delivery (e.g., through cloud services or third-party IT support). Such transfers will only be made to jurisdictions that provide a standard of protection comparable to the DPDP Act, or to jurisdictions that are not restricted by the Central Government of India.

5. Cookies and Analytics

Our website may use cookies or analytics tools to understand visitor behavior and improve site performance. Affirmative consent for the use of non-essential cookies is obtained via an external Consent Management Platform (CMP) or cookie banner. You may disable cookies in your browser settings, but certain site functions may not work properly as a result.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Once the purpose is met, the data is securely deleted or anonymized.

7. Data Security and Breach Notification

We use appropriate technical and organisational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive for full security, no online transmission can be guaranteed as completely secure.

In the event of a personal data breach, we will notify the Data Protection Board of India and the affected Data Principal without undue delay.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

Access your personal data

Request correction or deletion of inaccurate data

Withdraw consent for processing (where applicable)

Nominate a person to exercise these rights in the event of your death or incapacity

Lodge a complaint with the Data Protection Board of India if you believe your rights have been violated

Requests can be sent to the contact provided below.

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 18 years of age.

10. Updates to This Policy

We may update this Policy from time to time to reflect changes in law or our practices. Revised versions will be posted on this page and take effect immediately.